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Cannot send mail to external contact

Hi,

I am having trouble with Exchange 2013.

I have added contacts through the Exchange Admin Centre - and these contacts have external email addresses.

The contacts propagate through to the AD and can be found in the Global Address List.
However, mail is not being delivered to these addresses.
All other external mail being sent to addresses that are not contacts works fine.

This is the bounce back message:

Your message did not reach some or all of the intended recipients.
 
      Subject:  New MPS member nominees - April 1, 2014 round
      Sent:     6/05/2014 7:02 PM
 
The following recipient(s) cannot be reached:
 
      xxxx xxxxxxx on 6/05/2014 7:02 PM
            This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80070005-00000000-00000000].

Any help would be appreciated.

Matt


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