I have a user that was able to see the “Public Folders” (Outlook 2013) that she has access to with no
problem. She got married; I created a new UserID/Password for her by coping her original ADuser account and confirmed her security was exactly the same. I then imported her old mailbox into her new one just fine.
The problem is she can’t see the "Public Folder list" option at all. All other users have no problem seeing
the Public Folder lists and can access them. I confirmed that she had "Editor" permissions on the public folders she needed as her new account in the EAC/Public Folders.
I’ve tried logging on with her UserID/Password on two different PC’s and using Outlook 2007/2010/2013, still not showing in any of them.
What can I do to resolve this?
Exchange 2013 sp1,Outlook 2007/2010/2013
PennyM