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Test ECP 2013 SP1 The server didn't return a user context cookie

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Hi 

No one in Our Organization can use ECP

this is the test result:

Test-EcpConnectivity | fl scenario,result,error
Scenario : Sign in
Result   : Failure
Error    : The server didn't return a user context cookie.
Scenario : Sign in
Result   : Failure
Error    : The server didn't return a user context cookie.
Scenario : Sign in
Result   : Failure
Error    : The server didn't return a user context cookie.
Scenario : Sign in
Result   : Failure

Error : The server didn't return a user context cookie.

also when i see ECP log files at inetpub\logs\LogFiles folders the ecp has 401 0 0 0 error

Dear experts plz help me



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