Hi,
I've got an annoying issue that's appeared after an update to Exchange 2013 SP1 - basically all the rules to move emails to folders in my account have stopped working, no one else's have and if creating a new mail account hat also works fine. I've tried everything from /cleanrules switch right down to deleting my mailbox / AD account and recreating but nothing so far has fixed the issue.
I've narrowed down the issue to a single SMTP address within my account, it happens to be my primary address that everyone uses to contact me and is in the company standard form (so cannot be changed). I have no idea how on earth this is possible but that's exactly what's happening - multiple tests have confirmed this, only mail sent to that SMTP cannot be moved to a folder.
Can anyone with some understanding of Exchange and how it treats SMTP addresses help - I'm stumped!!!
cheers,
Andy.