I'm currently in the process of migrating from Exchange 2003 to Exchange 2010. I have been though a week long class, and now that I'm knee deep in it, I've got lots of questions on how you actually manage this thing. I know everything can be accomplished with the Management Shell, but I wear many hats here and don't have the resources to learn all there is to know about setting everything up using the EMS.
1) In 2003, the management console displayed mailbox size and item count. In 2010, I would need to open each mailbox property page to see where they are at. I tried a PS command and don't get the exported results.
http://gallery.technet.microsoft.com/office/Get-Exchange-2010-Mailbox-00204388
2) In 2003, I could easily see all the Exchange queues. Is there a functional equivelent in 2010?
3) In 2003, I got alerting when those queues had items in there for a specified duration. How do I set this up in 2010? I saw a management pack to download, but it looks like I would need to set up MS Operations Management?
4) In 2003, there were a couple of us with delegated rights to open other users mailboxes. I've lost this in 2010. When I attempt to open another users inbox, I get a password prompt or if I try to open it from Outlook with File / Open / Other User's Folder, it resolves the other user's mailbox, but tells me the folder doesn't exist (I'm guessing this is the same as Access Denied").
5) I've got a sync app which syncs contacts from Exchange into a CRM. It's a server side process. I was given the EMS commands to grant the sync account the appropriate permissions. It's supposedly supposed to take affect for each server I run it on. However, seems I have to rerun the command after each mailbox I migrate from 2003 to 2010. Is there a way to delegate control and have it flow to each mailbox and have it apply even when new mailboxes are created?
I'm feeling really burned by this upgrade. The benefits of the upgrade are getting overshawdowed by the management limitations of this version. Our help desk is going to have several more steps for new user account setups. They are going to need to RDP to at least 2 servers in order to set up an AD Account, a Mailbox and Voice Messaging. Used to be able to do it from one tool on one server. These tools are really feeling like they were designed for very large enterprises where each job function is compartmentalized and delegated to different admins.