Dear Exchange Expert,
We are using Exchange 2010. Quite often, we need to do email tracking when user can't find their emails, etc. Some email might be already in the mailbox but might be moved to certain folder and the users might forget and just send the request to check that they didn't receive that specific email.
Usually I will check from the tracking log explorer and from there I will be able to know whether any issue with the email transport. My question is: is there anyway to check the status of the email that has been delivered? for instance: it has been read, moved to deleted items, inside junk folders, etc. Thus, we can straight away tell users that the email has been inside your mailbox or your junk mailbox, etc.
Thanks for your attention.
Regards,
Hendri
