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Greater than 10MB Inbound mail from external is not delivered to end users

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Hi,

we are facing an issue while inbound email is coming from any external domain. End users are not receiving any mail Greater than 10MB.

we can send and receive mails up to 15 MB locally.

OS--> 2012 R2

Exchange --> 2010 SP3


Some Output:

[PS] C:\Windows\system32>Get-TransportConfig | fl MaxSendSize,MaxReceiveSize

MaxSendSize    : 15 MB (15,728,640 bytes)
MaxReceiveSize : 25 MB (31,457,280 bytes)

[PS] C:\Windows\system32>Get-ReceiveConnector  | ft Name, MaxMessageSize

Name                                                   MaxMessageSize
----                                                        --------------

Default ExSvr1                                     25 MB (26,214,400 bytes)
Client ExSvr1                                      25 MB (26,214,400 bytes)
ExSvr1 Relay                                       25 MB (26,214,400 bytes)
Default ExSvr2                                     25 MB (26,214,400 bytes)
Client ExSvr2                                      25 MB (26,214,400 bytes)
ExSVr2 Relay                                       25 MB (26,214,400 bytes)
Default ExSvr3                                     25 MB (26,214,400 bytes)
Client ExSvr3                                      25 MB (26,214,400 bytes)
Default ExSvr4                                     25 MB (26,214,400 bytes)
Client ExSvr4                                      25 MB (26,214,400 bytes)

Please assist.


NA


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