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Providing administrator(s) full mailbox access to all mailboxes (database) not working

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I'm setting up a new Exchange 2013 org.  Everything is pretty fresh, only a few mailboxes have been added for testing.

I've added this permission, to provide full access to all the mailboxes in the database:

Get-MailboxDatabase -identity “Mailbox Database” | Add-ADPermission -user netadmin -AccessRights GenericAll -ExtendedRights Receive-As, Send-As
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I've verified the permission in ADSI Edit.

I have verified the permission in the recipient's mailbox delegation properties. 

However, while logged into OWA using the admin account, if I try to open another user's mailbox from OWA, I just get a sad face that says "Something went wrong :( " .

Any ideas? I've tried resetting the owa virtual directory...reset IIS, rebooted several times, no luck.

Thanks


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