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public folder permissions does not reflect in mailbox, user cant work with public folders via outlook as ewll as OWA

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user is given owner rights but still user cant see the enough rights in outlook as well as in OWA. I tried assigning the permissions again via public folder management console, but no luck. i'm having exchange 2010 SP3.

Issue is specific to only one user, any more ideas if you can suggest me to resolve this please?


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