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Event ID 4001, MSExchange Availability

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We have a federated trust with another company and have free/busy sharing enabled.

Free/busy sharing used to work both ways and just recently stopped working from their end coming to ours:

They have the following event ID 4001 error messages on their Exchange Server:

Process Microsoft.Exchange.InfoWorker.Common.Delayed`1[System.String]:<emailaddress>SMTP:emailaddress failed. Exception returned is Microsoft.Exchange.InfoWorker.Common.Availability.AutoDiscoverFailedException: Autodiscover failed for e-mail address <emailaddress>SMTP:emailaddress with exception System.Net.WebException: The request failed with HTTP status 401: Unauthorized.

   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult)

   at Microsoft.Exchange.SoapWebClient.AutoDiscover.DefaultBinding_Autodiscover.EndGetUserSettings(IAsyncResult asyncResult)

   at Microsoft.Exchange.InfoWorker.Common.Availability.UserSoapAutoDiscoverRequest.EndGetSettings(IAsyncResult asyncResult)

   at Microsoft.Exchange.InfoWorker.Common.Availability.SoapAutoDiscoverRequest.<>c__DisplayClass4.<EndInvoke>b__3()

   at Microsoft.Exchange.InfoWorker.Common.Availability.SoapAutoDiscoverRequest.ExecuteAndHandleException(ExecuteAndHandleExceptionDelegate operation). ---> System.Net.WebException: The request failed with HTTP status 401: Unauthorized.

   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult)

   at Microsoft.Exchange.SoapWebClient.AutoDiscover.DefaultBinding_Autodiscover.EndGetUserSettings(IAsyncResult asyncResult)

   at Microsoft.Exchange.InfoWorker.Common.Availability.UserSoapAutoDiscoverRequest.EndGetSettings(IAsyncResult asyncResult)

   at Microsoft.Exchange.InfoWorker.Common.Availability.SoapAutoDiscoverRequest.<>c__DisplayClass4.<EndInvoke>b__3()

   at Microsoft.Exchange.InfoWorker.Common.Availability.SoapAutoDiscoverRequest.ExecuteAndHandleException(ExecuteAndHandleExceptionDelegate operation)

   --- End of inner exception stack trace ---

. Name of the server where exception originated: EXCHHUB1. This event may occur when Availability Service cannot discover an Availability Service in the remote forest.

Can someone please assist?

Thanks,

Bill


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