We migrated from Exchange 2007 to 2013 about 4 months ago. In that time, we have had several issues with its basic operability, in that we had to open a couple cases with Microsoft to get it to run correctly. It has been running better, but we have a new
issue with it. We are unable to forward a user's email to another user in the same domain by using the EMC and EMS. When using EMC, I get to the Delivery Options, check the box to forward the email, browse to a domain user and select them, and hit OK.
When it returns to the Delivery Options screen, the recipient box remains empty and will not populate, no matter which account I choose. When I use EMS, I typed in the command "Set-Mailbox -Identity "user" -ForwardingSMTPAddress "otherdomainuser@contos.com"".
I get the response that the command completed successfully, but no settings for that user has been modified. Obviously, something is still not quite right. Does anyone have any suggestions on how to fix this so we don't have to open another case with Microsoft?
Thank you for assistance.
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