Hi,
I'm running Exchange 2010, Version 14.3, Build 123.4.
We have a number of shared mailboxes where delegates send on behalf of. The default action seems to be for the sent emails to be kept in the sent items on the personal mailbox of the person sending the email as opposed to in the shared mailbox. On windows machines we have been applying a client-side fix for this as per https://support.microsoft.com/kb/2181579
This solution doesn't work for mac machines however - and I can't find anything equivalent for outlook on mac.
The server-side solution doesn't seem to work at all for existing mailboxes - this is to set the "Messages sent as this mailbox will appear in the Sent Items folder of the:" and the "Messages sent on behalf of this mailbox will appear in the Sent Items folder of the:" to either "From" or "Sender and from mailboxes". Emails are still only saved in the sent items of the sender. However, when I create a new mailbox all together, it seems to save it into both the sender and from mailboxes sent items regardless of which option is selected.
Does anyone know how to resolve this for existing mailboxes? And does anyone know why even on a new mailbox, the behaviour doesn't appear to reflect the setting I choose through webmail?
Thanks