I have given myself full access to 3 mailboxes, but when I try to open these using either open other mailbox in OWA or by adding the mailbox to my Outlook profile, it does not work. When I log on as these mailboxes there is no issue, everything is as it should be.
I initially used the ECP console to give myself access, but there is a known problem where this sometimes results in what I am seeing so I removed this access and logged onto one of the Exchange servers and used the Exchange Management shell to add myself using
Add-MailboxPermission -Identity JDoe -User 'testuser22' -AccessRights FullAccess -InheritanceType All -AutoMapping $false
Same result. I then moved the mailboxes to a different database as I have seen this resolve issues previously, no joy.
This is a concern as we have a process where anybody leaving the organization for any reason has their mailbox linked to their manager so they can deal with any open issues and incoming mail for a period of time, this is clearly not going to be possible if I am unable to give access to the manager.
Looking at the Delegates settings for these accounts I can clearly see I am listed as having full access yet it is not allowing me to open them unless I log in as the account.
Any suggestions on how to fix this?