Hi!
I recently imported quite a list of contacts from an old CRM application into Exchange. All entries are nicely created in domain.local\company\location\Contacts. All fields are visible in Outlook under All Address Lists\All Contacts.
As we have a small company, just a few users, I want to give most of them the rights to create and update entries in the All Contacts folder, just as they were used to in the old app.
I started by creating role groups following this article: http://blogs.technet.com/b/rmilne/archive/2013/08/07/creating-rbac-role-to-delegate-contact-management.aspx
I created an Admin Role group named Contact Administration, which contains the required Members, and I assigned two role groups to this group: Contact_Management, which is based on the Mail Recipient Creation parent group, and Contact_Management_2, which is based on the Mail Recipient parent group. The Write Scope is: domain.local\company\location\Contacts.
Because this didn't result in anyone being able to update the contacts, I also created a group in Active Directory and delegated control on the contacts OU to this group, even though I think this doesn't add to the desired result (as it indeed didn't).
What am I missing here? Any help will be greatly appreciated!