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Requesting a SSL Certificate from my certificate authority.

I am running Small Business Server 2011.  We are setting up Microsoft Exchange Server 2010.  We are at the point where we created our certificate file.  We opened up the web browser, typed in https website certsrv info, requested the certificate, submitted the request using a base 64 encrypted file, and received an internet explorer error.  Upon receiving this error, we can no longer log on to the certsv site and was not successful with obtaining the certificate.  Should we delete the certificate and start all over again?

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