We have some executives who have made their admin assistants delegates for contacts. The delegates are trying to search their boss's contacts in Outlook and they get the error "outlook operation failed. object cannot be found".
When these users are in Cached Exchange Mode, there is no issue. However, we need these users to be in Online mode instead. Is there a way to get it to work? Is Cached Mode a requirement?
The workaround that I have tested is, removing the user as a delegate, then give them permissions to the contact folder, and give the "folder visible" permission at the mailbox level. This seems to work fine. I'm just wondering if there is a better way