Does any one know of a product that can do this
Notes and data requirements
Data collection – for email
- Total employees with email accounts
- Number of emails sent per week and, on average per employee?
- Number of emails with attachment
- Number with cc/reply to all
- Average cc number (is IT able to “see” this number?)
- Number of unread emails (system wide or on average?)
- Number of deleted emails
- Number of archived emails
- Number of email servers
- % capacity used
KPIs for manager
- Weekly emails per employee
- CCs per email
- % server utilization
- Monthly off site storage and disposal costs