Hello professionals,
I have been trying to setup my email account on my smartphone and my laptop, but it fails every time. So I searched the TechNet forum and I found someone was recommending testing the connection with [https://testconnectivity.microsoft.com/]and I did follow the advise and tried the tool.
The results show that I have few ports blocked on my exchange server 2013, I went to the firewall settings and I checked the ports, all were fine. Additionally I created 4 new inbound rules to allow any connections to 110, 143, 993, 995 ports. Yet I am still getting this same message from the test connectivity tool [https://testconnectivity.microsoft.com/].
What could I have missed to configure on my exchange server 2013?
Note 1: Outlook Web Access works perfectly on HTTP, and HTTPS ports. I've never encountered any issue.
Note 2: I tried with more than 2 different email accounts, therefore I'm sure the issue is not from a particular email account.