Dear all,
Since a few (about ten) days I have a problem at customer site with the both Exchange 2010 SP3 UR4 servers. The servers are also fully updated, except IE11. The problem is that every day at about 16:40 the process msfted.exe, which I know is an indexing process is running at almost 100%. At that moment the users are complaining about Outlook 2010 not being responsive when opening e-mail and so on. I have a DAG installed and this behavior is experienced on the first server and after the process is finished (about 15 minutes) it starts on the second server.
I tried searching the internet a while now and I can't find anything useful about this issue. Most of the posts are very old or they describe a problem where msfted.exe continually takes a lot of CPU time. I already ran through all the items in the task scheduler and changed the start time of one task which started every hour at xx:41. This didn't solve the issue.
I read that I could disbale the indexing, but the users are working on RDS servers and they are working in "online" mode. Disabling the indexing service would make that searches from users in their mailbox take a lot more time.
Whole day there are msfted.exe processes running, but at about 16:40 two more instances are running and taking all of the CPU.
Is there anyone who know what could cause this behavior? Or know if I can change the time that this process is starting?
I really like to hear from you, if there are any furthermore questions that need to be answered, please let me know.
Kind regards,
Jeroen Bonenberg